Immediate Replies

TRAINED SYSTEM ADMINS

When you sign up, your support team would be made up of trained Administrators who have faced and solved several issues commonly faced by any Hosting company. Here we enumerate Operating systems and Control Panel Softwares supported by eTechSupport.net. We have also listed the common issues that we usually come across and which we solve on a day to day basis.

OPERATING SYSTEM

RedHat Linux, Mandrake Linux, Debian Linux, Caldera Linux, Windows 2000 & 2003 FreeBSD UNIX, OpenBSD UNIX, Solaris 8.0, 9.0 ( SUN One Web Server )

CONTROL PANEL SOFTWARES

WHM / CPanel, Alabanza, Plesk, Cobalt RAQ, Ubersmith, Ensim, Hsphere, Webmin, and Servers without control panel.

SECURITY ISSUES

DNS ISSUES

  • Domain parking issues
  • Modifying MX. A and CNAME records for domain Zones
  • Correcting Domain Name resolution problems
  • DNS Clustering
  • Bind Issues
  • DNS Modifications and Troubleshooting

WEB SERVER ISSUES

  • httpd.conf problems and Apache Tuning
  • .htaccess errors
  • Password protection issues
  • Site oriented IP blocking issues
  • HostNameLookups
  • Mime types
  • Apache Handler problems
  • URL blocking and redirection issues
  • Secure Cert problems
  • Firewall Settings
  • SSL Installations and Troubleshooting
  • System Binaries
  • PHP and Apache Updates
  • Load Balancing
  • Cluster Setup, Maintenance and Management

MAIL ISSUES

  • Sendmail
  • Qmail
  • Exim settings and tunning
  • Mail Forwarders & Piping
  • Config file entries and email delivery issues
  • Installations of Mail Softwares& Upgrades

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