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WHM
C Panel |
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Alabanza |
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Plesk |
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Cobalt |
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Ensim |
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Hsphere |
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Webmin |
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RedHat
Linux |
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Solaris |
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Windows |
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| Fulfilling 100% Customer requirements
by adhering to Service Level Agreements |
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TRAINED
SYSTEM ADMINS |
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When you sign up, your support team would be made up
of trained Administrators who have faced and solved
several issues commonly faced by any Hosting company.
Here we enumerate Operating systems and Control Panel
Softwares supported by eTechSupport.net. We have also
listed the common issues that we usually come across
and which we solve on a day to day basis. |
OPERATING
SYSTEM |
RedHat Linux, Mandrake Linux, Debian Linux, Caldera
Linux, Windows 2000 & 2003
FreeBSD UNIX, OpenBSD UNIX, Solaris 8.0, 9.0 ( SUN One
Web Server ) |
CONTROL
PANEL SOFTWARES |
| WHM / CPanel, Alabanza,
Plesk, Cobalt RAQ, Ubersmith, Ensim, Hsphere, Webmin,
and Servers without control panel. |
SECURITY
ISSUES |
DNS ISSUES
|
» |
Domain parking issues |
» |
Modifying MX. A
and CNAME records for domain Zones |
» |
Correcting Domain
Name resolution problems |
» |
DNS Clustering |
» |
Bind Issues |
» |
DNS Modifications
and Troubleshooting |
|
WEB SERVER ISSUES |
» |
httpd.conf
problems and Apache Tuning |
» |
.htaccess errors |
» |
Password protection
issues |
» |
Site oriented IP
blocking issues |
» |
HostNameLookups |
» |
Mime types |
» |
Apache Handler problems |
» |
URL blocking and
redirection issues |
» |
Secure Cert problems |
» |
Firewall Settings
|
» |
SSL Installations
and Troubleshooting |
» |
System Binaries
|
» |
PHP and Apache Updates |
» |
Load Balancing |
» |
Cluster Setup, Maintenance
and Management |
|
MAIL ISSUES |
» |
Sendmail |
» |
Qmail |
» |
Exim settings and
tunning |
» |
Mail Forwarders
& Piping |
» |
Config file entries
and email delivery issues |
» |
Installations of
Mail Softwares& Upgrades |
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