Highly Qualified Staff

TRAINED SYSTEM ADMINS

When you sign up, your support team would be made up of trained Administrators who have faced and solved several issues commonly faced by any Hosting company. Here we enumerate Operating systems and Control Panel Softwares supported by eTechSupport.net. We have also listed the common issues that we usually come across and which we solve on a day to day basis.

OPERATING SYSTEM

RedHat Linux, Mandrake Linux, Debian Linux, Caldera Linux, Windows 2000 & 2003 FreeBSD UNIX, OpenBSD UNIX, Solaris 8.0, 9.0 ( SUN One Web Server )

CONTROL PANEL SOFTWARES

WHM / CPanel, Alabanza, Plesk, Cobalt RAQ, Ubersmith, Ensim, Hsphere, Webmin, and Servers without control panel.

SECURITY ISSUES

Firewall Settings, IPTables and IPChains rules, CGI Telnet disabling, Securing Services, Kernel Security & Compliations, OpenSSL security, Port mapping, Host based security, Patch work.

DNS ISSUES

  • Domain parking issues
  • Modifying MX. A and CNAME records for domain Zones
  • Correcting Domain Name resolution problems

WEB SERVER ISSUES

  • httpd.conf problems and Apache Tuning
  • .htaccess errors
  • Password protection issues
  • Site oriented IP blocking issues
  • HostNameLookups
  • Mime types
  • Apache Handler problems
  • URL blocking and redirection issues
  • Secure Cert problems

MAIL ISSUES

  • Sendmail
  • Qmail
  • Exim settings and tunning

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