If you were to hire in-house staff, it would be highly expensive. With eTechSupport, you mitigate this risk and take advantage of predictable monthly costs for Total Quality Web Hosting Support. Our staff has years of experience in system management & administration.
With the rising cost of developing and maintaining an in-house technical team has compelled companies to migrate offshore sites like the technological heavens in India. From the deep ocean of experience we gained over the period of time we learned that there are no shortcuts other than giving prompt and quality service with a professional touch to gain the confidence of customers.
We help your business process by handling Total Quality Dedicated Support. By entrusting us with your technical support issues you will receive quality, flawless, highly cost effective service, which helps you gain an upper hand over your competitors. This helps you in focusing and improving the core business, which ultimately gets reflected in your revenue in a positive way.
We are experts in building entire help desk and client management infrastructure for the benefit of our clients. Using our ticket system, you can enter ticket requests and maintain reports on new, existing and closed tickets. We provide you with a dedicated e-mail service and customized webpage for you to view tickets and chat transcripts. You receive customized policies and procedures and a dedicated Project Leader responsible for overseeing all aspects of your customer support. You can take advantage of our 24/7 Live Chat & Phone Support.
eTech Support employs only the most competent IT professionals who are experts in their respective domains. We do not hire people on contract basis – our staff comprises of experts whom you can trust and as they strive for 100% customer satisfaction and quality service.
eTech Support keeps you up-to-date with the latest versions of software's, patches, and packages to keep your assets well maintained. We improve client satisfaction without capital growth. We deliver scalability, high availability and key technical support with needs such as backup and disaster recovery. With us you can leverage your existing assets and capitalize on a maximum return on investment. We possess not only the advanced technological know-how but also the business knowledge to decipher what is best-suited for our clients.